Every insurance claim in your PCC system has a unique identification number. The number appears in various reports and programs, and you can use it to improve claim tracking and payment posting.

Keeping this in consideration, Does asurion cover lost or stolen phones?

Asurion covers loss, theft, accidental damage, and malfunction—the big ones most people file claims for. Once your insurance claim is approved, you’ll be told if Asurion is electing to repair or replace the device, if it’s the latter, they’ll ship it out to you overnight. It may be new, or it may be refurbished.

Also know, Can you return an Asurion phone? You are required to return your damaged or defective device using the pre-paid shipping label provided with the replacement device. You will need to return the damaged or defective device within 10-15 days to avoid non-return charges. Check your wireless carriers’ program specific information.

22 Related Questions Answers Found


Does the Verizon warranty cover cracked screens?

Verizon is offering some new perks for customerson its Total Mobile Protection insurance plans, includingthe option to get broken or cracked phonescreens replaced for a $79 deductible — if youlive in the right area, that is.

Does my metro phone have insurance?

The monthly cost of $6 is made up of $3 for insurance coverage and $3 for McAfee Security for Metro by T-Mobile. Insurance device protection can be purchased separately for a monthly cost of $3 per device.

How much is the deductible for Verizon total mobile protection?

Verizon Protect MD is $50 for 3 lines andAdditional Coverage is available for up to 7 additional lines (10lines total per account) for $11/line. Covered devices: Yourdevice and standard accessories2 (if included in theloss) are covered if lost, stolen or damaged3 and/orexperiences a post-warranty defect.

What does Total Equipment Protection cover?

Total Equipment Protection. The protectionplan for feature phones covers loss, theft, liquid orphysical damage, and mechanical and electrical breakdown due todefects, malfunction, or normal wear and tear. Repairs areperformed at select repair locations, including Sprint repaircenters.

What phone companies use asurion?

Our cell phone insurance plans are available at many carriers and retailers, including those below:
  • AT&T Protect Advantage.
  • Sprint Complete.
  • Total Mobile Protection.

How do I remove extended warranty from Verizon?

To cancel your equipment protection or anyinsurance you’re currently enrolled in: Go to the Manage Products& Apps page in My Verizon. Click the Manage YourProducts tab at the top of the page. If you have multiple lines onyour account, select the line with the insurance product you wantto remove.

How long is Asurion Warranty?

Receive a replacement phone in as little as 24 hours. Rest assured, whether an Apple iPhone, Galaxy Note, Motorola Droid or more, we have you covered. Better yet, our replacement phones are backed by a one-year warranty.

What time does asurion close?

What does Verizon total protection plan cover?

Verizon’s Total Mobile Protection is adevice insurance plan covering loss, theft, damage, andpost-warranty defects.

How do I make an insurance claim on my Verizon phone?

Next, you will need to file an insurance claim:
  1. The fastest and easiest way to file is online atwww.phoneclaim.com/verizon.
  2. Or you can contact Asurion Customer Care at (888)881-2622.

How do I file a claim with Verizon Wireless?

How do I file a claim?
  1. File a claim on Asurion’s website.
  2. Call Asurion at (888) 881-2622.
  3. File a claim through the My Verizon app: Tap the Menu icon in the top left corner. Tap Devices. Scroll to the device that is lost, stolen or damaged and tap Manage device. Tap Lost, stolen, or damaged device? Start a claim.

Is battery covered under Verizon warranty?

Verizon Wireless warrants your individually ownedwireless phone (hereinafter the “Product”) againstdefects in material and workmanship under normal use andservice. THIS WARRANTY COVERS THE WIRELESS PHONE ONLY ANDNOT ITS ACCESSORIES OR BATTERY, INCLUDING THOSE CONTAINEDWITHIN THE ORIGINAL PACKAGE. 2.

Does asurion come to your house?

Its an option Asurion provides. As many others have stated, it does not have to be your house. Thanks! Sometimes when doing the claim for some reason, sending the rep to the house is the only option the asurion offers.

Does Verizon Total Equipment Coverage cover water damage?

Insurance for your phone is through Asurion. Thisinsurance does cover the phone being lost, stolen, ordamaged. This includes water damage. When you fileclaim, deductible has to be met, (which can be $149-$199),and a replacement will be sent to you.

What is total mobile protection on Verizon?

Cell Phone Insurance

The purpose of buying insurance is to protectagainst the things that a manufacturer’s warranty does not.While warranty will cover you for mechanical breakdowns andfaults, it’s of no help if, like so many of us, you accidentallydamage your device. Replacement of your phone (if lost orstolen)

What is total mobile protection on Verizon?

Apple versus third-party repaircompany

Apple charges set fees for replacing a broken iPhonescreen, which start at just $29 if it’s under AppleCarecoverage. Out of warranty, replacing the glass screen costs$129-$329. Additional repairs, such as to the LCD ordigitizer layer, cost anywhere from $149 to$599.

Can asurion bill your account?

Re: Asurion

Asurion does NOT bill your credit card, debit card or bank account for monthly premiums. Asurion is billed to your Verizon Wireless bill and you pay it from there.

Is AppleCare better than Verizon insurance?

Verizon’s new phone insurance might bebetter than AppleCare. Insurance plans offered bycarriers are, by and large, a waste of money. It costs $11 a month,and in most instances is really a standard insurance policyagainst theft, loss, and accidental damage.

Will Verizon replace iPhone 6 battery?

Re: Battery replacement in iphone6

The customer pays Verizon for the protectionplan. When the device has hardware damage then Verizon willfix, repair, or replace the device. And thebattery is part of the hardware. The damage Asurion coversis: water damage, physical damage to the device other thanhardware.

Can Verizon track a phone?

If your device is lost or stolen:

First, try to locate your phone by calling it from another phone or by using the GPS locator if you have one installed. (You can download a GPS locater from your phone’s app store.) If you’re certain your phone has been lost or stolen: Contact Verizon Wireless right away at 800.922.

Can Verizon change my iPhone battery?

Device Protection – Insurance Comparison Chart
Verizon Protect Multi-Device Total Equipment Coverage
Cost/month for smartphones (tier 2), basic phones and tablets $50 per account $7
Max # of insurance claims in 12 months 9 3
# of devices that can file a claim Any 3 on account 1
Replacement deductible (per claim) $9 – $249 $9 – $249

How much does a replacement phone cost for Verizon?

The exact fee depends on the level and type of damage, but it can equal the retail price of the device. The minimum fee depends on the type of device: $99 for basic phones and other connected devices. $299 for smartphones and tablets.

Does phone insurance cover lost phone?

Cell Phone Insurance

Likewise, if you suffer the misfortune of losing your phone or, worse still, have it stolen, you’ll be on your own. Additional insurance will usually cover: Accidental damage including a cracked screen and water damage. Mechanical and electronic failures, if your manufacturer’s warranty has expired.

Does phone insurance cover lost phone?

Total Mobile Protection FAQs | Verizon

Get insurance coverage for lost, stolen and broken devices and post-warranty defects. Real-time technical support is also included through Tech Coach.

How many asurion claims can you make?

two claims

Does asurion send new phones Verizon?

Re: Does Asurion provide NEW phones when fulfilling a claim? You will not receive a brand new device. Same with your phone.

How do I get a human at Verizon customer service?

While 800-922-0204 is Verizon Wireless’s besttoll-free number, there are 11 total ways to get in touch withthem. The next best way to talk to their customer supportteam, according to other Verizon Wireless customers, is bycalling their 866-221-4096 phone number for their TechnicalSupport department.

Will Verizon trade in a cracked phone?

If you’re an existing Verizon Wireless customer,the Device trade-in program allows you to trade inyour old device and receive instant credit towards your purchasetoday*, or receive an account credit, if instant credit doesn’tapply to you.

What insurance does Verizon use?

Re: Does Asurion provide NEW phones when fulfilling a claim? You will not receive a brand new device. Same with your phone.

How much is the deductible?

Deductible. The amount you pay for covered healthcare services before your insurance plan starts to pay. With a$2,000 deductible, for example, you pay the first $2,000 ofcovered services yourself. After you pay your deductible,you usually pay only a copayment or coinsurance for coveredservices.

How do I know if I have insurance on my AT&T phone?

Device Protection – Insurance Comparison Chart
Verizon Protect Multi-Device Total Equipment Coverage
Cost/month for smartphones (tier 2), basic phones and tablets $50 per account $7
Max # of insurance claims in 12 months 9 3
# of devices that can file a claim Any 3 on account 1
Replacement deductible (per claim) $9 – $249 $9 – $249